Support
How can we help?
Pick a topic. We kept the answers short and honest.
In-stock orders leave our store within 1-2 business days. You'll get a tracking link the moment your order is processed and we create your shipping label. ORDERS PLACED ANYTIME ON SATURDAY OR SUNDAY WILL BE PROCESSED AND SHIPPED ON MONDAY!
Orders over $100 ship free, everywhere. Below that, a calculated rate depending on your address is shown at checkout before you pay. You can choose between UPS OR USPS as a carrier option.
We take care when packaging all items to help ensure they arrive safely. Packaging methods may vary depending on the size, type and value of the items being shipped.
If your order arrives damaged during shipping, contact OTX Sports as soon as possible with your order number and clear photos of the package and damaged item(s). We'll review the situation and work with you on the appropriate next step.
Yes. Unless otherwise stated in the product description, all sealed trading card products sold by OTX Sports are sold in their original factory-sealed condition.
No. Guest checkout takes under a minute. An account simply keeps your orders, addresses, and returns in one place, and you can create one after you buy.
Payments are encrypted and we never store your card details. We use your data only to fulfill orders and support you. Read the full privacy policy any time.
OTX Sports is a locally owned sports card and collectibles shop located at 12192 TX-62 in Orange, Texas. Customers are welcome to shop with us online or visit our storefront in person.
Due to the collectible nature of trading cards and fluctuations in the hobby market, opened trading card packs, boxes and cases cannot be returned. Any eligible return of an unopened product must remain in its original condition and factory-sealed packaging.
No. Unless specifically stated otherwise, the contents of sealed trading card products are determined by the manufacturer. Product descriptions that say things such as "on average" or list possible inserts, parallels or autographs do not guarantee a particular card will be inside an individual box.
Sports cards and collectibles can change in market value quickly based on demand, availability, player performance, product releases and other factors. Because of this, OTX Sports may adjust product pricing as market conditions change.
Yes! OTX Sports is interested in purchasing select sports cards, collections and collectibles. Click on our "Sell" page. Or bring your items to our Orange, Texas storefront or contact us for more information about what we're currently buying.
If you have a question about an order, product or anything else, contact us through our website or reach out to the OTX Sports store. When contacting us about an existing order, please include your order number so we can help you faster.
No. Guest checkout takes under a minute. An account simply keeps your orders, addresses, and returns in one place, and you can create one after you buy.